During the next two weeks I will be gathering statisitics from Google Analytics about the ISEAL website to endevor to build up a better idea about the users of the Online Community.
Areas that I will investigate include:
- The languages people have configured on their browsers, to find out what language they would prefer to use to read the community.
- The browsers people use, in order to make sure the Online Community as compatible for as many people as is possible.
- How people currently search for the site, in order to help with search engine optimisation.
In many cases, people creating a new website or online community from scratch will not have data that they can use when creating a concept. So how do you gauge your visitors’ requirements?
One way could be to place a survey on your community during beta phase asking people to give some information on how they access your website.
You have to consider how to maximise the responses by asking a handful of well-phrased questions that are very easy to understand.
What other methods of finding out how visitors access your site would you use?